This privacy statement applies to the waratahprivate.com.au website, which is owned and administered by Evolution Healthcare, which is based in New Zealand and Australia.
You may browse and access information contained within this website without providing personal information.
Where you voluntarily provide personal information (eg, through online forms, newsletter subscriptions or email requests), we will only use your personal information for the purposes for which you gave it to us. This information will be held by Evolution Healthcare.
We will hold your personal information in accordance with the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988; the New Zealand Health Information Privacy Code 2020 and the Australian Charter of Healthcare Rights. These Privacy Acts and Rights regulates us through the Information Privacy Principles as to how we collect, use, hold, disclose, access, correct, manage and dispose of your personal information.
To view any personal information held by us, or if you have any concerns about personal information that we hold and wish to request its correction, please write to the Privacy Officer:
Evolution Healthcare31 Dora St Hurstville NSW 2220
We collect statistical information about your visit to our website to help us improve it. This information does not identify individuals. To collect this statistical information the site makes use of cookies.
This website uses cookies for the purpose of monitoring website usage. A cookie is a piece of code that creates a file on your computer to track the pages that you view on our website. The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the website.
We use Google Universal Analytics to collect and analyse details about the use of our website. The information Google Analytics collects includes:
No effort is made to identify individual visitors.
You may opt-out from having Google Analytics collect your information by disabling cookies in your browser, or by installing the Google Analytics Opt-out browser add-on.
Google Analytics privacy policy.
Your feedback is important and is used to evaluate and improve the site of Evolution Healthcare and its other direct business websites. If you provide feedback by email or by using a feedback form, that feedback is sent to appropriate Evolution Healthcare staff. We may pass on relevant comments to other people within Evolution Healthcare who administer or contribute content to our websites. This could include your email address and other identifying information that you’ve provided.
The statistical information referred to above will be viewable by website administrators and certain other Evolution Healthcare staff, whose role requires them to view this data. If requested, the statistical information may also be shared with other Government agencies.
We will not disclose any of your personal information for purposes that you did not give it to us for. Your information may be shared with, and held by, third-party contractors to the extent necessary for those contractors to provide web services, such as website hosting and maintenance.
We will not disclose your personal information to other government agencies or other organisations without your consent, unless required by New Zealand or Australian law.
We store personal and health information in both paper and electronic formats. The security of personal and health information is important to us and we take reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure.
Some of the ways this is done include:
Personal and health information is retained for the period of time determined by law and is disposed in a secure manner.
You have the right to have access to the health information that we hold in your health record. You can also request an amendment (but not deletion) to your health record should you believe that it contains inaccurate information.
Waratah Private Hospital will allow access, or will make the requested changes, unless there is a reason under the Privacy Act 1988 (Cth) or other relevant law that denies access or does not permit the requested changes. If access is denied a written response for refusal will be provided.
If Waratah Private Hospital does not agree to make the changes to the health record/personal information in accordance with the request, we will accept a written statement of the requested changes and enclose this in your health record.
Should you wish to obtain access to or request changes to your health record you can contact the Patient Services Manager via our contact us page. Our Patient Services Manager will give you more detailed information about Waratah Private Hospital’s “Access to Medical Records and Medico-legal Requests” procedure. Applications for access or copies of records should be in writing. Individuals may be required to cover reasonable costs associated with supplying this information.
The Australian Charter of Healthcare Rights describes the rights of patients and other people using the Australian health system. These rights are essential to make sure that, wherever and whenever care is provided, it is of high quality and is safe.
The Charter recognises that people receiving care and people providing care all have important parts to play in achieving healthcare rights. The Charter allows patients, consumers, families, carers and services providing health care to share an understanding of the rights of people receiving health care. This helps everyone to work together towards a safe and high quality health system. A genuine partnership between patients, consumers and providers is important so that everyone achieves the best possible outcomes.
Download the charter here
Waratah Private Hospital is committed to treating your health information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applicable State and Territory legislation when they collect, use, disclose and store health information.
Waratah Private Hospital will collect your health information to provide you with health care and for directly related purposes.
We will, if reasonable and practicable to do so, collect health information directly from you. If this is not possible, or in case of an emergency we may also need to collect information from another person who can help us to provide you with appropriate health care.
Your health information held either in paper or electronic format may be used by Waratah Private Hospital or disclosed outside the hospital, to enable appropriate health care and services to be provided to you. For example, your information may be used or disclosed as follows:
No patient records or information will be provided to any party unless specifically authorised by you. This policy will apply to all persons and bodies within Australia and overseas. No personal information collected by Waratah Private Hospital will be disclosed in a jurisdiction outside Australia in contravention of any applicable law.
If you do not wish us to collect, use or disclose certain information about you, you will need to tell us and we will discuss with you any consequences this may have for your health care.
We take all reasonable steps to ensure that the personal and health information we collect, use and disclose is accurate, complete and up to date. However, the accuracy of this information depends largely on the quality of the information provided to us. We therefore, suggest that individuals:
You may do this by mail, email or in person.
Should you wish to obtain access to or request changes to your health record you can contact the Patient Services Manager via email privacyofficer@waratahprivate.com.au who will give you more detailed information about Waratah Private Hospital’s “Access to Medical Records and Medico-legal Requests” procedure. Applications for access or copies of records should be in writing. Individuals may be required to cover reasonable costs associated with supplying this information.
Telephone: 1300 363 992Email: enquiries@oaic.gov.auWrite: GPO Box 5218 Sydney NSW 2001 or visit the website at www.oaic.gov.au
For further information or to receive a copy of our full Privacy Policy, please ask a staff member or contact the Waratah Private Hospital Privacy Officer via email privacyofficer@waratahprivate.com.au.
If you’re not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner.
Office of the Australian Information Commissioner (OAIC).GPO Box 5218Sydney NSW 2001Phone: 1300 363 992Fax: +61 2 9284 9666Online enquiries are available via the OAIC website